Technical support

We provide

12 months
Guaranteed warranty SLA3
ISO 9001:2008
Quality standard compliant
7*24*365
Assistance on standby



 

The Warranty Provides

Ensures uninterrupted workflow at warehouse/port

24 hour hotline

Online support
Testing and update installation assistance
User consulting
System recovery


Maximum time to resolve critical failure - 2 hours (during night hours and weekends - 4 hours)
Other defects (in days):
Поддержка2